Shipping & Returns Delivery Delivery times are estimates and may vary based on factors beyond our control. We are not responsible for any delays or non-delivery due to unforeseen circumstances. Returns and Refunds If your order doesn’t meet expectations, please get in touch within 24 hours. We’re committed to finding a solution that leaves you satisfied. We reserve the right to refuse returns or refunds at our discretion. Contact Us If you have any questions or concerns that aren't listed here, please contact us at info@designsbyttocfloral.com.