Hey Flower Lovers!
Floral Frequently Asked Questions
We understand that choosing the perfect arrangement or navigating our services might have you pondering a few things. No worries, we’re here to make it easy.
Check out these FAQs to guide you:
Do you offer same-day delivery?
Absolutely! Orders placed before 1pm are eligible for same-day delivery within our delivery radius.
Can I customize an arrangement or request specific flowers?
Absolutely! Reach out to our team directly or request a call, and let’s talk about custom options and availability.
Do you offer corporate or event services?
Indeed, we do! Contact us for details on corporate accounts, events, weddings, and special occasions. We’re eager to assist you in making your event memorable.
What is your delivery area?
We currently deliver within a 25 mile radius from our shop in beautiful Atlanta, GA. We guarantee same day delivery to the following zip codes:
30318, 30363, 30313, 30314, 30310, 30311, 30312, 30315, 30312, 30308, 30309, 30307, 30306, 30324, 30305, 30326, 30327, 30339, 30331, 30316, 30317, 30345, 30341,30340, 30360, 30338, 30328, 30080, 30082, 30081, 30106, 30126, 30168, 30082, 30031, 30030, 30083, 30086, 30087, 30008, 30060, 30061, 30062, 30063, 30068, 30092, 30319, 30327, 30328, 30106, 30127, 30168, 30320, 30337, 30349, 30354, 30344
Don’t see your zip code listed? No need to fret! We’ve got a solution that’ll have your blooms on their way in no time. We’ve partnered with florists across the nation. Through this network, we ensure your blooms find their way to your loved one’s doorstep, no matter where they are.
Can I request a specific delivery time?
While we can’t promise an exact time, you can specify your preferred delivery window during checkout, and we’ll do our utmost to accommodate.
What if the recipient is not available at the time of delivery?
Rest assured, we’ll make every effort to reach out to the recipient. If a delivery proves difficult, we’ll follow your instructions for an alternative plan.
What is your return policy?
If your order doesn’t meet expectations, please get in touch within 24 hours. We’re committed to finding a solution that leaves you satisfied.
Have a question not covered here?
Please don’t hesitate to contact our friendly customer support team at (678) 609-8862 or info@designsbyttocfloral.com. We’re here to help!